CTH Level 3 Diploma in Essentials of
Hospitality & Tourism
Program Overview
Develop Essential Academic and Professional Skills
- Plan, structure, write, and review academic reports and assignments.
- Conduct academic research using primary and secondary sources.
- Apply Harvard referencing and avoid academic dishonesty.
- Deliver professional presentations using effective communication techniques.
Understand the Global Hospitality and Tourism Industry
- Explain the history, structure, and economic significance of hospitality and tourism.
- Identify and describe key sectors such as hotels, restaurants, travel agencies, and tour operations.
- Understand trends and emerging markets in tourism and hospitality.
- Analyze the internal and external factors affecting business success in the industry.
Demonstrate Knowledge of Hospitality Operations
- Explain front office operations including reservations, guest relations, and cashiering.
- Understand housekeeping operations, including cleanliness standards and environmental policies.
- Identify different food and beverage service methods, production systems, and legal requirements.
Analyze Tourism Development and Destination Management
- Identify the factors influencing destination attractiveness and sustainability.
- Explain the role of transport, accommodation, attractions, and events in tourism.
- Use the Tourism Area Life Cycle (TALC) model for destination analysis.
Apply Business and Customer Service Strategies
- Understand customer service principles and their impact on guest satisfaction.
- Apply marketing concepts relevant to hospitality and tourism businesses.
- Develop skills in problem-solving and decision-making in industry-related scenarios.
Prepare for Career Progression and Higher Education
- Gain industry-relevant qualifications recognized by employers worldwide.
- Be eligible for further studies, including Level 4 Diplomas in Hospitality and Tourism.
- Understand career pathways in hotels, restaurants, travel agencies, and event management studies.
Admission Requirements
- Minimum Age: 16 years old at the time of enrollment.
- English Proficiency: Non-native English speakers should have IELTS 5.0 or equivalent.
- Educational Background: Open access qualification, but students should have completed full-time secondary education (e.g., UK GCSE Level or overseas equivalent).
Course Structure
Duration: The program spans approximately 6 months.
Mode of Delivery: Classes are conducted online.
Modules: Three (3) Modules
- Tourism and Hospitality Industry
- Essentials of Tourism and Hospitality Operations
- Essential Study Skills
Mode of Teaching:
- Classroom-based (inclusive of the following – online lectures, peer interactions, individual assignments, case studies, group study and in-class exercises
Timing:
- 5:00 PM – 8:00 PM (3 days per week)
Course Modules & Outline
Tourism and Hospitality Industry (THI):
This unit aims to introduce learners to the tourism and hospitality industry. Learners will understand the types and characteristics of different hotel and food service providers. Learners will also understand the roles and functions of different delivery channels operating within the industry and will be able to gain an insight into how the industry has developed and is likely to develop in future.
Essentials of Tourism and Hospitality Operations (ETHO):
This unit aims to introduce learners to a range of functions within the tourism and hospitality industry i.e. front office, housekeeping, food and beverage operations, destination analysis and tour guiding operations.
Essential Study Skills (ESS):
This unit aims to provide learners with essential skills for academic communication, writing assignments and making presentations of academic information and carrying out programmes of academic study.
Required Documents
- Completed Application Form
- CSEC certificate or equivalent (prospective students must provide English translations certified by a relevant authority)
- Curriculum Vitae or cover letter for entry based on Job Experiences
- A valid form of ID (e.g. ID card, passport or Driver’s License)
Course Assessment
THI | Tourism and Hospitality Industry | Assignment
|
ETHO | Essential of Tourism and Hospitality Operations | Assignment |
ESS | Essential Study Skills | Assignment & Presentation |
